What Can Open Pdf Files

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Typically, when you download a PDF file, you can open it from your Notification bar by tapping the completed download. If you need to open the PDF file later, you can do so from your Downloads folder. Open the 'My Files' or 'File Manager' app on your device. If you don't have a file manager, you can download one for free fro the Google Play store. Common symptoms when you can't view a PDF on the web: A blank page in the web.

Applies to: Azure Information Protection

Relevant for: AIP unified labeling client and classic client

Note

To provide a unified and streamlined customer experience, Azure Information Protection classic client and Label Management in the Azure Portal are being deprecated as of March 31, 2021. This time-frame allows all current Azure Information Protection customers to transition to our unified labeling solution using the Microsoft Information Protection Unified Labeling platform. Learn more in the official deprecation notice.

This article describes the protected PDF readers that are supported for Azure Information Protection (AIP). Protected PDF readers enable users to open those encrypted PDFs and view the sensitive information contained.

Encrypting your PDFs with AIP ensures that unauthorized people cannot read the file's content. Protected PDF readers that support AIP verify that you've been granted permissions to open the document, and also decrypt the content for you.

For example, the following image shows an encrypted document open in Adobe Acrobat Reader. The bar at the top indicates that the document is protected by a Microsoft Information Protection solution.

For instructions, see the following sections:

Tip

If your document doesn't open after installing a recommended reader, the document may be protected in an older format.

In this case, try one of the readers listed as supported for previous formats. For more information, see Support for previous formats.

ISO standards for PDF encryption

The PDF readers referenced on this page can all open protected documents that adhere to the ISO standard for PDF encryption.

This standard is used by default by the AIP client.

Note

Classic client only: If you have the AIP classic client, this may have been disabled by an administrator.

Viewing protected PDFs in Adobe Acrobat Reader

Adobe Acrobat Reader integrates with Microsoft Information Protection solutions, such as Azure Information Protection to provide users with a simplified and consistent experience for classified and/or protected PDFs.

The Adobe Acrobat Reader with Microsoft Information Protection integration is supported for Windows and macOS.

For more information, see the following blog posts:

What Can I Download To Open Pdf Files

Viewing protected PDFs in Microsoft Edge on Windows or Mac

Microsoft Edge offers built-in support for viewing PDF files that are classified and protected. Use of Microsoft Edge ensures that users can open protected PDF files seamlessly without the need to install or configure any extra settings or software.

Supported versions include:

  • Windows: Windows 10 and previous versions through Windows 8.

    For more information about earlier versions, see Support for previous formats.

  • Mac: macOS versions 10.12 and above

Instructions:

  1. Upgrade snow leopard to yosemite. Check which Microsoft Edge version is installed on your system.

  2. If the Microsoft Edge version is 83.0.478.37 or above, you can open protected files directly in the Edge browser.

  3. To open PDF files in SharePoint, click Open > Open in browser.

Installing a protected PDF reader for Windows or Mac

To open a protected PDF document on your desktop computer, we recommend that you install the relevant Microsoft Information Protection (MIP) plug-in for Acrobat and Acrobat Reader for your operating system.

Instructions:

  1. If you haven't already, install the Adobe Reader from the Adobe site.

    Make sure that you read and agree to the Adobe General Terms of Use.

  2. Install the MIP plug-in for Acrobat and Acrobat Reader for your operating system.

    Android file transfer dmg drag. Supported versions include:

    • Windows: Windows 10 and previous versions through Windows 8.

      For more information about earlier versions, see Support for previous formats.

    • Mac: macOS versions 10.12 - 10.14

  3. If prompted for admin approval, ask your admin to authorize the plug-in.

    For example:

Note

For more information, see the Microsoft Information Protection and Adobe release announcement.

Alternative protected PDF readers for Windows

Alternatively, use one of the following PDF readers for Windows that adhere to the ISO standard for PDF encryption:

Can

Installing a protected PDF reader for mobile (iOS/Android)

To open a protected PDF on your iOS or Android device, download and install the app for your operating system:

OSLink
iTunes
Google Play

For more information, see Mobile viewer apps for Azure Information Protection (iOS and Android).

Support for previous formats

The following PDF readers support both protected PDFs with a .ppdf extension, and older formats with a .pdf extension.

If you're unable to open your protected PDF using the recommended reader, the document may be protected in a previous format. For example, Microsoft SharePoint currently uses an older format for PDF documents in IRM-protected libraries.

  • Windows 10 / previous versions through Windows 7 Service Pack 1

    • Gaaiho Doc
    • GigaTrust Desktop PDF Client for Adobe
    • Foxit Reader
    • Nitro PDF Reader
    • Nuance Power PDF
    • Edge Chromium

  • Android:

    • Foxit MobilePDF with RMS
    • GigaTrust App for Android

  • iOS: Live voice changer for skype.

    • Foxit MobilePDF with RMS
    • TITUS Docs

  • macOS Catalina: Edge Chromium

Next steps

If you need more help after installing, use the instructions and documentation for each reader. For example, see the following articles:

I am unable to save the PDF I downloaded. My operating system is Windows Vista. What should I do?


Some users working in the Windows Vista operating system have experienced problems saving a PDF once it has been downloaded and open on their desktop. To work around this problem, please perform the following steps in your Adobe Acrobat/Reader software:

My Pdf Files

  1. Open Adobe Acrobat/Reader.
  2. Click the Edit menu and select Preferences.
  3. Select 'Internet' in the left-hand panel of the Preferences window.
  4. Uncheck the 'Display PDF in browser' option.
  5. Click OK.
  6. Close Adobe Reader.

What Apps Can Open Pdf Files

When downloading a PDF from HeinOnline, it will now open in Acrobat separately from the web browser and you will be able to save the file.





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